Have questions for us?

Here are some frequently asked questions from valued user's like you

  • What is Nurturey?

    Nurturey is a one-stop companion for parents offering digital tools – Tools - that help parents effectively and efficiently manage their lives around their kids. With its ORGANISE, NURTURE, TEAM-UP and CHERISH model, Nurturey’s Tools addresses key aspects of life around kids.

  • Is Nurturey free?

    Yes. Signing up on Nurturey is absolutely FREE.

  • My child is already past his/ her early years. Will Nurturey be still useful to me, as much of the childhood information is old?

    Yes. Nurturey will bring you up to speed in a few minutes, by helping you bring old information on the platform effortlessly. We accomplish so through our mimimal manual input design and automated predictive entries.

  • I forgot my password. What should I do?

    Click 'Log in' at the top of the page. There you will see the 'Forgot password?' option. Once you have selected that, you will be prompted to enter your email address. You will then receive an email from us within 24 hours that includes a link to where you can reset your password.

  • How do I change my basic account information?

    To edit your profile, log in and click on the "Edit Information" link that appears in the dropdown at the bottom right of your profile card on ‘manage family’ page. You will be able to edit your name or location here.

  • How do I verify my Nurturey account?

    When you've completed the registration process, you will receive an email with a special link. Click it to verify your account. When the verification message arrives in your email in-box, click the verification link, or copy and paste it into your browser. Your account will be verified at this point. If it doesn't work please let us know on support@nurturey.com .

  • What does Nurturey do with my personal information?

    We take the data privacy very seriously. Hence, we have built a highly secure platform that complied with European Union guidelines. Moreover, we assure you that confidentiality of data is of utmost importance to us and that it will not be shared by us with any third party. Nurturey utilises the information provided to make your memories more meaningful and support you in managing your life around kids efficiently and effectively. Please do take the time to review our privacy policy so you can see exactly what we do with your personal information

  • What is a Tool?

    Tools are the individual digital tools that we have built/ are building to support a specific aspect of your parental life. Based on the uniqueness of your child (based on age, gender, personality etc), you can activate the Nutirents that are relevant to you. We bring together information from different Tools to bring a complete and meaninful experience for you over a period of time, for all your children at one place.

  • What is a family in the context of Nurturey?

    After creating a family and adding members to it, Parents can manage, view and share all aspects of their children’s growth effortlessly.

  • How many members can be added to my family?

    You can add as many members to your family.

  • Can I be part of more than one family?

    Yes, you can create or join as many families as you want.

  • How do I change my email address or password?

    Your email addresses and password are found under "Settings" which appears in the dropdown menu on the upper right section of any page. Click that link and you will be taken to your Account Settings page, where you may edit any of your current settings.

  • Does Nurturey provide medical advice?

    No. Nurturey is not a medical platform. We are a management platform, offering digital tools, to help parents manage their lives around children efficiently and effectively. None of the information on the platform should be construed as advise.

  • How do I invite friends?

    Nurturey encourages you to invite other parents from your family, your school, residential or work community to benefit from the site.

    Click on the "Invite Friends" tab shown on right side of your home profile page and enter the email addresses of the people you'd like to invite to join your network. On Facebook, you can go to the Nurturey page and use the 'suggest to friends' tab on Facebook to invite more friends to contribute and benefit from the site.

Have more Questions?

For anything else, please write to us at  support@nurturey.com. We would love to hear from you.